Boxes

Boxes is a retail technology company that develops smart, space-efficient devices designed to integrate physical and virtual retail experiences. Their platform utilizes hardware, such as contactless sampling and refilling stations, combined with software to help brands and retailers manage product sampling, consumer engagement, and data collection. By incorporating features like gamification, interactive surveys, and digital discount coupons, the company provides brands with actionable insights into consumer preferences and behaviors while reducing labor and material costs. Their solution is designed to operate in high-traffic locations, including retail shops, universities, sports stadiums, and airports.

The company's technology aims to address key industry challenges, such as plastic waste, high operational costs of traditional sampling, and the need for personalized customer interactions. By enabling zero-waste product delivery and replacing labor-intensive methods with automated kiosks, Boxes helps consumer packaged goods (CPG) companies increase product trials and improve conversion rates. The platform has been enhanced through integrations with technologies like IBM watsonx, allowing for AI-driven personalized experiences. Founded in 2018 and headquartered in Houston, Texas, with additional presence in Uruguay, Boxes works with global CPG brands to modernize the brick-and-mortar retail environment.