Voice-native AI for real-time field intelligence

Dachido FieldForce is a voice-native AI platform that transforms frontline conversations into structured, decision-grade intelligence for enterprises with distributed field teams.

Field representatives, agronomists, salespeople, technicians, inspectors, and service personnel generate valuable information during daily customer and partner interactions. However, much of this knowledge remains trapped in informal conversations, WhatsApp messages, spreadsheets, or incomplete CRM entries. This leaves management teams relying on delayed reports, fragmented anecdotes, and limited visibility into what is happening on the ground.

FieldForce allows employees to record a natural conversation or dictate a short summary using an offline-capable mobile application. The platform transcribes multilingual audio, identifies relevant entities and topics, and converts the conversation into structured insights. Depending on the customer’s industry, these may include customer sentiment, competitor activity, pricing changes, product demand, operational problems, sales opportunities, pest reports, inventory issues, service quality, and emerging market risks.

The resulting intelligence is delivered through searchable dashboards organized by geography, employee, customer, product, topic, and time period. FieldForce can complement existing CRM, ERP, and business intelligence systems by supplying the unstructured frontline information those platforms typically fail to capture. It requires no specialized hardware and is designed for field environments with limited connectivity.

Dachido initially focused on agriculture, where multilingual rural field teams regularly interact with farmers, retailers, distributors, and agronomists. The platform is now also being validated in field-service environments and is applicable to FMCG, retail, finance, insurance, public-sector monitoring, and other industries with distributed frontline operations.

FieldForce currently supports more than nine languages, including English, Hindi, Bengali, Telugu, Tamil, Marathi, Kannada, and Bahasa Indonesia. Its domain-specific entity library covers crops, pests, products, brands, competitors, prices, locations, and other business terminology. Early deployments and pilots involve organizations in India, Indonesia, and the United States, including agribusiness and field-service companies.

We are seeking enterprise co-development partners, system integrators, regional deployment partners, and organizations with large field teams. Near-term priorities include expanding multilingual accuracy, integrating FieldForce with enterprise CRM and BI systems, improving automated insight validation, and developing customer-specific intelligence taxonomies and predictive alerts.